Shipping policy

Shipping Season
We sell all products, including worms, year round in Canada.  Nationwide shipping season is unfortunately halted once route temperatures are below freezing.  Shipping may be delayed during weather events such as extreme temperatures and winter storms.

Orders will only ship on Monday's and Tuesday's as to avoid your order to be stuck in transit over the weekend. Cut off time for orders to ship the following week is Friday 6:00 PM CST. 

Delivery should be scheduled for a day/time when someone is available to receive the package.

To ensure the health of live worms, please open the package immediately upon receipt and follow the included care instructions.  

Live Delivery Guarantee
Your shipment of live worms is covered by our "live worms guarantee". Please see the Returns and Refund Policy for more details.